Governments at all levels are increasingly using research findings from behavioral economics and other behavioral sciences to improve program and agency outcomes. These interventions and program changes draw on how people process information and make decisions and can often be implemented quickly and at little cost.
One way to help support the use of behavioral insights within an agency is to create a community of practice. To learn more, we are joined by Melissa Leal, a change management specialist at the Colorado Department of Public Health and Environment (CDPHE). In 2019 she led the formation of a community of practice around behavioral insights within the the department.
Related interview: CDPHE is using the Behavioral Insights Team’s EAST framework in its current project, aimed at improving the health of its employees. The EAST framework was discussed on the podcast here.